Frequently Asked Questions
Have some questions about our company or solutions? Find the answers below.
Everything…. Whilst using power from the batteries storing your power you can live your normal life just as if you were using power from the grid.. so, you can carry on using all the appliances, gadgets etc that you are used to using daily. We structure systems to suit every property type ensuring that when you are using your own power stored in the batteries your daily life remains uninterrupted the only difference being you will be reducing your energy bills.. Win Win..
- Security: A more efficient grid that is more resistant to disruptions.
- Environment: Decreased carbon dioxide emissions from greater use of clean electricity.
- Economy: Increase in the economic value of wind and solar power.
Depends on the way your solar system is configured and where your inverter is located.
No which makes our system great for those that do not benefit from having the sun on their property. Our system is hybrid and will work, save you money either with solar or simply connected into your current electricity supply.
Our system is hybrid and will save you money either with solar or without by simply connecting into your current electricity supply.
Yes there is a downloadable app that lets you monitor the system from your smart phone.
A smart meter is not essential for the operation of our system.
Our engineers will look at your utility bills and advise you; however, you can always start with a smaller system and add more batteries later, if needed.
When you apply for dual-rate electricity supply (such as economy 7 or 10) they will give you the times when your cheaper rate applies. \this information will need to be programmed into our system to utilise its full benefit.
The standard manufacturer’s warranty is 5 years on the inverter and 10 years on the batteries. The inverter warranty can be extended by a further 5 years through the manufacturer. Our own workmanship warranty is 12 months and is insurance backed.
Battery life depends on quality and the number of charges and discharges. Our expectations is that our batteries will last much longer than 10 years.
Inverters are electronic devices, like a TV set, which can last a very long time. However, as is the case with any such system, there is a possibility of failure. It is reassuring to know that over the last 2 years we have had no field failures with our inverters.
Yes, we offer evened warranties, which are underwritten by the manufacturers.
Near the incoming mains electricity supply, typically the garage, Utility room etc. We do have secure outdoor waterproof cabinets so we can install the system outside if needed.
We have trained qualified/certified electricians that will carry the installation.
None are needed, as our systems are already approved.
This will depend on our installation schedules, but we try to work on approx. 4-6 weeks from completed order confirmation.
Typically 1 day.
No but if you would like an engineer to carry out a check on your system we can arrange this for you.
You will need to get in contact with us and have your details available along with make and model of the product then we will schedule an engineer to visit and asses and fix the problem.
Free Your Energy with Energybank Systems
Tel: 0800 0563 419
To arrange a survey and get you on the way to energy independence, save energy and reduce your energy bills.